Module 1: Introduction to Dental Insurance
INCLUDES: Insurance Contracts, Federally and State Funded Plans – Medicaid and CHIP, Plan Designs, Supplements Dental Plans, How Do Patients Select a Plan and Dentist, Glossary of Dental Insurance Terms, Insurance and the New Patient Call, Benefits & Eligibility Verification, Benefits Checklist, Factoring Insurance Co-Payment at Time of Treatment.
Teresa Duncan, MS, FAADOM
Odyssey Management
With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Patient Conversations. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guide™. Her podcasts “Nobody Told Me That!” and “Chew on This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.