AADOM Amplify: HR Compliance, Payroll, and People Management with HR for Health

Available to AADOM Members. If you are not a member yet, click HERE to see the options for becoming part of the AADOM Community. 

On-Demand Viewing: The virtual Certificate of Completion that was provided during the live event is not available for on-demand viewing.

Approved for 2 CEUs. AADOM is an AGD PACE Approved Provider. CEUs earned from this program can be used toward AADOM Designations.

You don’t need to become an HR expert… You need to know what to do when HR issues land on your desk.

In this practical course, you’ll learn how to navigate the HR challenges that can make an Office Manager’s job harder—from performance and attendance issues to difficult employee behavior, complaints, conflict, and investigations. You’ll gain a clearer understanding of where your role begins and ends, how to approach difficult conversations, and how to avoid the costly mistakes that come from inconsistent or improper HR decisions.

Through real-world scenarios and discussion, you’ll put these strategies into practice and leave with realistic tools and a clear framework for making sound HR decisions. By the end of the session, you’ll be better prepared to handle difficult employees, challenging conversations, and workplace issues—without feeling like you have to figure it all out alone.

You’ll Learn How To:

• Recognize when an employee issue requires more than everyday management, and know when to handle it yourself, document it, or escalate it.
• Turn difficult employee conversations into effective performance management, with practical guidance on coaching, corrective action, and documentation.
• Handle complaints, conflict, and investigations appropriately, including recognizing when a workplace issue may cross into harassment or discrimination.
• Apply practical HR decision-making to real-world dental practice scenarios, so you can respond more confidently when challenging situations arise.