AI + Your Team: The New In-House Billing Playbook, Presented by: Max Shore

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Modernizing dental billing with technology is only half the battle. The other half — often harder — is figuring out how to staff it. Turnover is high, coverage gaps hit collections, and hiring another staff member often isn't the answer. Most practices end up choosing between outsourcing and losing control, or growing headcount.

This course gives office managers a practical playbook for staffing in-house billing with AI alongside your team — without outsourcing or growing headcount. You'll learn staffing models that work at different practice sizes, how to divide work between AI and your team so each does what they're best at, and how to structure roles so your best people focus on the highest-value patient and revenue work.

Learn how to use AI alongside your team to build a reliable insurance billing system and team - without outsourcing.

Course Learning Objectives:

• Identify which billing tasks belong with AI and which belong with your team
• Evaluate staffing models that work at different practice sizes — solo, growing, and multi-office
• Free your best team members from admin work — so they can focus on patients and revenue
• Build a billing team and system that scales — without outsourcing or growing headcount