Dentists: Your Office Manager is Set Up to Fail - Transforming Titles into True Leadership for Practice Success
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Approved for 1 CE towards AADOM Designations
Join Laura, founder of Front Office Rocks and leader of the AADOM Mastermind, for a 1-hour webinar tailored for dentists who want to enhance their practice management. This session will explore a critical yet often neglected reality: the common pitfalls that lead to the failure of office managers and the ramifications for your dental practice.
All too often, office managers are placed in their roles simply as a title, expected to handle tasks that dentists prefer to avoid without adequate training or support. This approach not only sets them up for failure but also stifles the growth and efficiency of your practice. Additionally, dentists frequently lack the leadership training necessary to guide their teams effectively, creating a cycle of missed opportunities for development.
Join us as we delve into the importance of investing in your office managers to cultivate true leadership skills. We'll focus on how empowering them can lead to a more dynamic practice environment, ultimately benefiting both your team and your patients.
Learning Objectives:
- Understanding the Business Cycle: Gain insights into the small business cycle and how effective leadership can drive your practice forward
- Identifying Leadership Traits: Learn the essential leadership attributes that both dentists and office managers should cultivate for sustainable growth
- Strategies for Development: Discover actionable strategies to provide your office managers with the training and support they need to thrive in their roles
- Creating a Supportive Culture: Explore ways to foster a culture that encourages leadership development at all levels of your practice
- Retention and Growth: Understand the correlation between strong leadership and employee retention, as well as how this impacts your practice's overall success
This webinar is intended for dentists, practice owners, and anyone involved in managing a dental office who wants to learn how to transform their management team into effective leaders.
Laura Nelson, FAADOM
Laura Nelson is the award-winning, internationally renowned founder of Front Office Rocks™, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.
With her interactive and innovative approach as the leader in Dental Front Office Solutions and Training, Laura has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring. An accomplished recruiting & management coach and highly renowned keynote speaker, she is the best-selling author of Step Away from the Drill, a book that has helped dentists understand & embrace the business side of dentistry.
Laura received her undergraduate degree from Eastern Michigan University in Human Resources and her master’s degree in organizational development from John Hopkins University focusing on leadership development and success. Laura is a member of the National Speakers Association, The Speaking Consulting Network, the Academy of Dental Management Consultants, and a fellow of the American Association of Dental Office Management.
Laura is the recipient of public speaking awards from The Speaking Consulting Network and Dentistry's Got Talent. She has also been recognized as one of Dental Products Report’s Top 25 Women in Dentistry.
Laura lives in Coronado, CA with her amazing husband, Chris. She enjoys traveling & exploring new destinations, fitness activities including Spartan races and also enjoys biking.
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