Designation Holder Session: Know Your KPI's, Presented by Debra Engelhardt-Nash
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- FAADOM - Free!
- MAADOM - Free!
- DAADOM - Free!
Attendees must hold a current FAADOM or MAADOM Designation. This session satisfies the requirement of attendance at one DPLN meeting.
Key Performance Indicators are measurements that help you understand how your practice is doing. Although, a practice may appear to be running smoothly, one way to know its true health is to track critical data. A good KPI should act as a compass, helping you and your Team understand whether you are truly on the right track toward your strategic goals.
This session will review the important statistics to track and how you use the information to focus office systems and training to achieve better results.
Learning Objectives:
- Understand the important data to track beyond the P&L and Management Software information
- Discover how to impact the practice “bottom line” most effectively by knowing where to focus your attention
- Learn how to use practice analytics to inspire and direct your Team to improve practice growth and professional development
Debra Engelhardt-Nash
Debra Engelhardt Nash has been in dentistry since the early 80’s and a speaker/consultant for over 30 years. She has presented workshops nationally and internationally for numerous study groups and organizations and has written for a number of dental publications including 2 oral hygiene magazines. She has been honored twice as author of the year for her contributions to dental journals.
Debra is co-founder and instructor for The Nash Institute for Dental Learning, located in Huntersville, NC. Debra is a founding member and served two terms as President of the National Academy of Dental Management Consultants and is the first recipient of the Charles Kidd Meritorious Service Award presented by the ADMC. She is once again their acting President. Debra is also a member of the American Academy of Dental Practice Administration, Speakers Consulting Network and a fellow in the International Academy of Dental Facial Esthetics.
Because of her contributions to the industry of dentistry, Debra received the Kay Moser Distinguished Service Award given by the American Dental Assistants Association in 2008. This is her twelfth year being recognized by Dentistry Today as a top consultant and speaker. She is the 2015 recipient of the Chicago Dental Society Gordon Christensen Outstanding Lecturer Recognition Award.
She continues to work in the “real world” of dentistry – when she is not consulting or speaking, she is working with an amazing Team in a fee for service practice in the Charlotte area.
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