Doing Dental Billing Right: Best Practices for a Stronger Dental Revenue Cycle, Presented by: Ashley Bond
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Approved for 1.0 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)
Successful dental billing is not about working harder. It is about building consistent systems that support a healthy revenue cycle from insurance verification through final payment.
This course provides dental team members with practical, proven best practices for every stage of the billing process, including insurance verification, documentation, claim submission, rejection management, insurance follow up, appeals, and collections. Participants will learn how small process improvements can reduce denials, improve cash flow, minimize rework, and create a more predictable path to getting paid.
Whether you are new to dental billing or looking to strengthen your existing systems, this course will provide actionable strategies that can be implemented immediately.
Course Learning Objectives:
Upon completion of this course, participants will be able to:
- Implement best practices for insurance verification to reduce preventable billing errors and claim delays.
- Apply documentation and attachment requirements that improve clean claim submission rates.
- Differentiate between claim rejections and denials and identify appropriate next steps for each.
- Develop effective insurance follow up and appeals workflows that accelerate reimbursement.
- Utilize proven revenue cycle processes that improve collections, reduce aging accounts receivable, and strengthen overall financial performance.
Ashley Bond
Co-Founder and Chief Dental Billing Officer
Wisdom Dental Billing
Ashley Bond is the co-founder and Chief Dental Billing Officer at Wisdom and the founder of Bond Dental Billing. With a background rooted in hands-on dental practice operations, she worked alongside her father in his dental practice and brings real world insight into the financial and operational challenges office managers face. Ashley is an active ASCA member through the AADOM Speaker Consulting Alliance and a consistent annual attendee of the AADOM conference. She is a trusted advisor to dental practices nationwide, specializing in revenue cycle oversight, billing performance analysis, and leadership level financial clarity. Ashley is a frequent national speaker known for delivering practical, data driven education that office managers can implement immediately.