Fearless Financial and Cash Flow Conversations for Faster Payments - Speaker: Teresa Duncan

Only available as part of a package

Cash Flow Conversations – Dental bills can be scary for patients. Confidence and conversational skills are a must to handle patient billing questions. This class will prepare you for a variety of billing and insurance situations.

Fearless Financial & Case Presentations – Receptionists, managers and assistants know that patients usually wait until the doctor leaves the room to ask the hardest questions! This course will help you to become more comfortable with discussing your patient’s treatment options. The ideal case presentation should relax the patient and not be a source of stress for you! A discussion on financial arrangements will help you to handle the money issues with a smile.

Learn:

How to effectively communicate with your patients about their treatment needs
Verbal skills to help you overcome the most common patient objections
Why solid financial arrangements are essential to case acceptance

Brought to you by Vyne Dental

Teresa Duncan, MS, FAADOM

Odyssey Management

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Patient Conversations. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guide™. Her podcasts “Nobody Told Me That!” and “Chew on This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.