Follow the Leader: A Guide to Effective Management Skills, Presented by: Zachary Shelley, EFDA, MAADOM

DISTINCTIONcast

Expert dental management knowledge from AADOM Distinction holders. 30 minutes of "cut to the chase" content for immediate and impactful education, ideas, and support for dental managers and administrators.

Please note: DISTINCTIONcasts are not eligible for CE.

Do you have a hard time implementing or getting your team to follow you or complete delegated tasks? Do you feel overwhelmed and not sure where to start? This course will give you real-time skills and tips on how to be an effective manager in your practice, resulting in your team wanting to follow your lead.

Zach Shelley

Zach Shelley is a dental industry leader, speaker, and entrepreneur who brings a rare blend of grit, leadership, and operational excellence to the practices and professionals he serves. After spending more than 15 years as a professional skateboarder, Zach transitioned into dentistry in 2009, starting as a dental technician before moving into practice management in 2020.

In under five years, Zach helped grow a general and pediatric dental practice from $3.4M to $7.8M, sharpening his expertise in revenue cycle management, team leadership, systems, and culture. Today, he serves as President of ZERO Dental Billing, a fully remote dental billing company based in North Carolina, where he helps practices reduce AR, improve collections, and build sustainable financial systems.

Known for his authentic leadership style and data-driven approach, Zach speaks regularly on topics such as leadership through adversity, creating team buy-in, operational accountability, and building unstoppable practice cultures.

Outside of dentistry, Zach is a devoted husband to his wife, Brittany, and a proud father of three boys, grounding his leadership philosophy in faith, family, and service.