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Hiring With Intention for Retention, Presented by: Bonnie Thompson

Hiring With Intention for Retention, Presented by: Bonnie Thompson

Approved for .5 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Employee turnover continues to be one of the biggest challenges facing dental practices today. In this session, Bonnie shares practical strategies dental office managers can use to reduce turnover and build stronger, more stable teams. Designed for practices that are actively hiring or looking to strengthen their current team, this course provides actionable tools to improve retention, enhance workplace culture, and build a more engaged and reliable dental team.

Course Learning Objectives:

  • Clearly define the ideal candidate for their dental practice
  • Set clear and realistic job expectations for new hires
  • Conduct structured phone and in-person interviews
  • Evaluate both technical skills and culture fit during the hiring process
  • Strengthen onboarding and team communication processes
  • Provide consistent performance feedback to support long-term employee success 
Bonnie Thompson

Bonnie Thompson

Chief Operating Officer

Forest Family Dentistry

Bonnie Thompson brings over 30 years of experience in dentistry, beginning in high school and advancing to Chief Operating Officer. Having held nearly every role within a dental organization - from clinical and administrative to regional and executive leadership - she offers a comprehensive understanding of operations, leadership, and culture. Known for her strategic perspective and high emotional intelligence, Bonnie helps organizations strengthen leadership, build accountability, and drive operational excellence. In 2025, she was recognized as one of the Top Operations Leaders in Group Dentistry.

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Hiring With Intention for Retention
Open to view video.  |  33 minutes
Open to view video.  |  33 minutes
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CE Certificate of Completion
Up to 0.50 credits available  |  Certificate available
Up to 0.50 credits available  |  Certificate available Download your continuing education certificate here.
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