L.E.A.D. Your Dental Team to Excellence, Presented by: Zach Shelley
-
Register
- Member - Free!
- FAADOM - Free!
- MAADOM - Free!
- DAADOM - Free!
Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)
Great dental practices don’t succeed by chance - they succeed through intentional leadership.
In today’s high-pressure dental environment, team engagement, communication breakdowns, and leadership fatigue are major barriers to growth. This course introduces the L.E.A.D. framework - Learn, Encourage, Ask, Deliver, a practical leadership model designed specifically for dental practice leaders who want stronger teams, clearer communication, and measurable results.
Attendees will learn how to shift from reactive management to confident leadership by developing their team, creating accountability, and delivering outcomes without burnout. This session moves beyond theory and provides simple, repeatable leadership behaviors that can be applied immediately in the practice.
If you want a more motivated team, fewer daily frustrations, and leadership tools that actually work in a dental setting, this course delivers exactly that.
Most dental teams don’t fail from lack of skill—they fail from lack of leadership clarity. L.E.A.D. gives you that clarity.
Course Learning Objectives:
- Apply the L.E.A.D. framework to guide daily leadership decisions in a dental practice
- Build trust and engagement by learning how to coach and encourage team members effectively
- Ask the right questions to uncover challenges, drive accountability, and empower ownership
- Deliver clear expectations, feedback, and results without micromanaging or conflict
Zach Shelley
Zach Shelley is a dental industry leader, speaker, and entrepreneur who brings a rare blend of grit, leadership, and operational excellence to the practices and professionals he serves. After spending more than 15 years as a professional skateboarder, Zach transitioned into dentistry in 2009, starting as a dental technician before moving into practice management in 2020.
In under five years, Zach helped grow a general and pediatric dental practice from $3.4M to $7.8M, sharpening his expertise in revenue cycle management, team leadership, systems, and culture. Today, he serves as President of ZERO Dental Billing, a fully remote dental billing company based in North Carolina, where he helps practices reduce AR, improve collections, and build sustainable financial systems.
Known for his authentic leadership style and data-driven approach, Zach speaks regularly on topics such as leadership through adversity, creating team buy-in, operational accountability, and building unstoppable practice cultures.
Outside of dentistry, Zach is a devoted husband to his wife, Brittany, and a proud father of three boys, grounding his leadership philosophy in faith, family, and service.
Key:
Complete
Next
Failed
Available
Locked