Leading Dental Billing Right: The 6 Numbers Every Office Manager Must Know to Lead Revenue Cycle Success, Presented by: Ashley Bond

Approved for 1.0 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Office managers are often expected to oversee billing performance without becoming the person responsible for every claim, denial, or patient balance. The key to successful leadership is understanding the numbers that reveal the health of the revenue cycle. 

This course teaches office managers and practice leaders how to use six essential revenue cycle metrics to identify problems, uncover revenue leaks, coach team members, and improve financial performance. Participants will learn how to interpret reports, ask better questions, establish accountability, and lead billing teams with confidence.

Attendees will leave with a practical framework for revenue cycle oversight that drives results without
requiring them to personally manage every aspect of dental billing.

Course Learning Objectives:

Upon completion of this course, participants will be able to:

• Identify and interpret the six key revenue cycle metrics that indicate the financial health of a dental
  practice. 
• Recognize warning signs associated with collection percentage, adjustments, insurance accounts receivable, patient accounts receivable, denials, and follow up performance. 
• Analyze billing reports to identify revenue leaks and operational inefficiencies. 
• Implement accountability measures and performance reviews that improve billing outcomes. 
• Lead revenue cycle discussions using data driven decision making rather than assumptions.