Patient Trust in 2025: Tools, Trends, and Tactics, Presented by Catrena Choong
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Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)
Want more loyal patients and better outcomes? In this webinar, Catrena Choong of Patterson Dental reveals how building patient trust can directly impact your practice’s success. You’ll learn what today’s patients expect, how trust influences their decisions, and practical ways to strengthen it at every touchpoint. Walk away with proven strategies to boost retention, increase treatment acceptance, and create a practice patients truly believe in.
With ever-increasing competition and patients having more access to information than ever before, being a practice they trust has never mattered more.
This webinar explores:
- The current patient-trust landscape
- A series of proven tactics to increase trust at your practice
- Trends shaping the trust experience
- And how to put it all together and become the practice patients want to come home to
Catrena Choong
Senior Product Software Marketer
Patterson Dental
Catrena Choong is the Senior Software Product Marketer at Patterson Dental, driving go-to-market strategy and marketing programs for software solutions. With expertise in digital marketing, analytics, and eCommerce, she brings over three years of experience fueling demand and sales success. Catrena is passionate about customer-centric marketing, using feedback to craft impactful campaigns that help dental practices grow, connect, and thrive. She focuses on optimizing the customer journey through insight-driven strategies.
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