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Phone Skills Module 2 - Prevention is the Key to Assurance!

Phone Skills Module 2 - Prevention is the Key to Assurance!

Only available as part of a package

What do we do when a patient falls between the cracks, it's important to have a system in place to reactivate your patients and get them back on your schedule. This modules covers secrets and strategies to  be sure your patients are not forgotten.

Eligible for 1 CE AGD/PACE or toward AADOM Distinction Program.

Dana Watson, FAADOM

Dana Speaks Dental

Dana was named winner of SCN’s Spotlight on Speaking 2019 and is a Fellow of AADOM, the American Academy of Office Management. Dana is also a member of the Academy of Dental Managers & Consultants. Dana is a speaker, teacher, coach, and team trainer for leadership and communication in the dental practice. She is a certified trainer for the Five Voices of Leadership. Dana enjoys teaching foundations of excellence for the dental team and also enjoys building leaders and liaisons within the dental practice. Dana is also an active practice manager of a dental practice in her hometown of Nashville, Tennessee. 

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Phone Skills Module 2 - Prevention is the Key to Assurance
Open to view video.  |  58 minutes
Open to view video.  |  58 minutes Learn five ways to approach the patient to keep them on your schedule.
You must register to access.
Phone Skills Module 2 Quiz - Prevention is the Key to Assurance
5 Questions  |  3 attempts  |  4/5 points to pass
5 Questions  |  3 attempts  |  4/5 points to pass Complete this quiz to advance to Module 3.
You must register to access.