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Power Bite #7 - Friendly Isn't Fluffy - It's Purpose-Driven

Being friendly isn’t just about being nice—it’s a powerful leadership trait. In this week’s Power Bite, we explore how purpose-driven friendliness creates trust, strengthens team culture, and enhances the patient experience.

✅ Learn the five habits that build authentic connection
✅ Reflect on where your team can model intentional friendliness
✅ Grab your downloadable PowerSheet in the AADOM eCampus to take action

#PowerBite #AADOMStrong #DentalLeadership #PracticeCulture #FriendlyIsPowerful #DentalOfficeManager

Penny Reed

Vice President of Membership and Events

AADOM

Penny Reed is a speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams to increase their performance and create an office culture where the entire team looks forward to coming to work.

Penny has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2017. She is a member of the Speaking Consulting Network, the National Speakers’ Association, and the American Association of Dental Office Managers.

Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah.

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Power Bite #7: Friendly Isn’t Fluffy – It’s Purpose-Driven
Open to view video.
Open to view video. Being friendly isn’t just about being nice—it’s a powerful leadership trait. In this week’s Power Bite, we explore how purpose-driven friendliness creates trust, strengthens team culture, and enhances the patient experience. - Learn the five habits that build authentic connection - Reflect on where your team can model intentional friendliness - Grab your downloadable PowerSheet in the AADOM eCampus to take action Download the PowerSheet for this Power Bite to dig deeper with your team. #PowerBite #AADOMStrong #DentalLeadership #FriendlyIsPowerful #TeamCulture Ask ChatGPT
Power Sheet #7: Friendly Isn’t Fluffy – It’s Purpose-Driven
Open to download resource.
Open to download resource. Take this week’s lesson deeper with a printable PowerSheet designed to help your team explore and practice purpose-driven friendliness. Includes space for reflection, team discussion, and action planning around five key connection habits that build trust and elevate both team and patient experiences.