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Power Bite: Ep 7: Friendly Isn't Fluffy - It's Purpose-Driven

Being friendly isn’t just about being nice—it’s a powerful leadership trait. In this week’s Power Bite, we explore how purpose-driven friendliness creates trust, strengthens team culture, and enhances the patient experience.

✅ Learn the five habits that build authentic connection
✅ Reflect on where your team can model intentional friendliness
✅ Grab your downloadable PowerSheet in the AADOM eCampus to take action

#PowerBite #AADOMStrong #DentalLeadership #PracticeCulture #FriendlyIsPowerful #DentalOfficeManager

Penny Reed

Penny Reed

President

Dental Growth Officer

Penny Reed is the Founder and President of Penny Reed – Dental Growth Officer, providing advisory services and training to practice owners and leaders in the dental profession. She also serves as Managing Director of Practice Growth Advisory at HealthStream Ventures, where she helps founder-led practices and emerging dental groups strengthen leadership, operational infrastructure, and strategic clarity as they prepare for the next phase of growth. 

With more than 30 years of experience, Penny brings a behavior-based approach shaped by her background as a certified behavioral consultant with the Institute for Motivational Living and a former Dale Carnegie trainer. A former dental office manager, she serves on faculty for the Nash Institute for Dental Learning, is a Dentistry Today Leader in Dental Consulting, and the author of Growing Your Dental Business. A professional speaker, she is known for delivering practical, engaging programs on leadership, culture, and communication. 

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Power Bite #7: Friendly Isn’t Fluffy – It’s Purpose-Driven
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Open to view video. Being friendly isn’t just about being nice—it’s a powerful leadership trait. In this week’s Power Bite, we explore how purpose-driven friendliness creates trust, strengthens team culture, and enhances the patient experience. - Learn the five habits that build authentic connection - Reflect on where your team can model intentional friendliness - Grab your downloadable PowerSheet in the AADOM eCampus to take action Download the PowerSheet for this Power Bite to dig deeper with your team. #PowerBite #AADOMStrong #DentalLeadership #FriendlyIsPowerful #TeamCulture Ask ChatGPT
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Power Sheet #7: Friendly Isn’t Fluffy – It’s Purpose-Driven
Open to download resource.
Open to download resource. Take this week’s lesson deeper with a printable PowerSheet designed to help your team explore and practice purpose-driven friendliness. Includes space for reflection, team discussion, and action planning around five key connection habits that build trust and elevate both team and patient experiences.
You must register to access.