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Reducing Chaos in Healthcare Offices Through Better Communication, Presented by: Mary Margaret Campbell, DDS

Reducing Chaos in Healthcare Offices Through Better Communication, Presented by: Mary Margaret Campbell, DDS

Approved for 0.5 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Effective communication is one of the most powerful tools for reducing stress, confusion, and inefficiency in healthcare offices. When team members communicate clearly and consistently, patient care improves, workflows become smoother, and workplace morale increases. Common causes of chaos include unclear expectations, inconsistent messaging, poor handoffs, and lack of accountability. Successful practices establish structured communication systems such as daily huddles, standardized protocols, clear role definitions, and open feedback channels. By fostering a culture of transparency and teamwork, healthcare offices can reduce errors, improve patient satisfaction, and create a more positive work environment.

Course Learning Objectives:

  • Find Clarity & Consistency
  • Reduce Wait Times
  • Decrease Scheduling Errors
  • Standardize Communication
  • Enhance Team Coordination
  • Strengthen Accountability
  • Be Proactive
Mary Margaret Campbell, DDS

Mary Margaret Campbell, DDS

General Dentist

Dr. Campbell is a leading female dentist with a passion for public health, service, clinical research, and saving teeth. Driven to learn and grow daily, she is qualified to treat children, teens, adults, families, seniors, special needs, medically complex, and psychologically distressed patients.

Her past dental employment locations include academic settings, FQHC, VA, private practice, urgent dental care, and prisons. Professional organizations include the ADA, NYSDA, AADC, AAAI-D, and AADOM.

In her free time, Dr. Campbell enjoys Pilates and Orangetheory, walks dogs at her local humane society, and works as an assistant wedding planner. She lives in Western NY with her husband, Zach, and their dog, Sugar. She loves to plan events, trips, and meals.

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Reducing Chaos in Healthcare Offices Through Better Communication
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