The "Dental Manager" Title: Not One-Size-Fits-All, Presented by: Christi Bintliff, DAADOM

DISTINCTIONcast

Expert dental management knowledge from AADOM Distinction holders.  30 minutes of "cut to the chase" content for immediate and impactful education, ideas, and support for dental managers and administrators.

Approved for .5 CEU, AADOM is an AGD Pace Approved Provider (can be used towards AADOM Designations)

If your title says “Dental Manager,” but your responsibilities say “HR Director, Operations Lead, Financial Coordinator, Compliance Officer, and Team Coach,” your role is misaligned.

Course Description: In today’s dental environment, the “Dental Manager” title is no longer one-size-fits-all. Scope varies widely from practice to practice, yet many titles, authority levels, and compensation structures haven’t kept pace with what managers are actually carrying. That misalignment fuels frustration, burnout, and unclear expectations.

Compensation conversations become emotional when the role itself is unclear. When scope, authority, and accountability aren’t aligned, managers are often responsible for outcomes without the authority to lead them, and that is not sustainable.

This course helps dental managers define what they truly do, clarify the leadership level they’re operating at, and build a professional, fact-based plan to advocate for the title, authority, and compensation structure that fits their real scope and impact—without burning bridges

Learning Objectives:

• Identify why the “Dental Manager” title is not a one-size-fits-all role
• Audit true responsibilities and define what you own versus what you absorb by default  
• Distinguish responsibility, authority, and accountability—and spot where misalignment drives burnout
• Define the leadership role you are truly performing (Office Manager, Practice Administrator, Operations Manager, Director of Operations)
• Apply a practical framework to prepare for a confident, professional role-and-compensation conversation