
The Staffing Crisis - The Role of the Office Manager in Building a Superior Team, Presented by: Dr. Roger P. Levin
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Approved for 1 CE towards AADOM Designations
Dentistry is currently experiencing a staffing crisis. The loss of a single key team member can decrease practice revenue by $50,000 - $100,000. There is a shortage of qualified (and even non-qualified) dental staff which has created a revolution in dental staffing. Whenever a revolution occurs new approaches, strategies and systems need to be put in place to overcome the issue.
This information-packed and motivating webinar will provide the pathway to staffing success. Join Dr. Roger Levin for an insightful, up-to-the-minute look at what is and isn’t working regarding staffing in today’s most successful dental practices.
This 1-hour presentation, containing the most current and updated information, will focus on the critical strategies that every office manager can and must utilize to overcome today’s staffing challenges and prepare their practice for future success. These strategies and techniques can be mastered by any office manager who is committed to improvement and ready to move their practice to its highest potential.
He will also reveal the breakthrough strategies used by the highest producing practices in the country to solve the staffing crisis, grow revenue and reduce stress – all aimed at building a thriving practice.
Course Learning Objectives:
- Learn the 7 components of overcoming the staffing crisis to position the practice for a strong future
- Learn the necessary steps in each of those 7 areas to find and retain team members in today’s challenging employment environment
- Understand how systems and scripting such as scheduling, hygiene productivity, case presentation, insurance, customer service, etc. attract and help retain the best team members
- Understand how the Top 10% of practices (measured by total revenue) attract and retain their team members

Roger P. Levin, DDS
Dr. Roger P. Levin is the CEO of Levin Group, a leading dental management consulting firm. Founded in 1985, Levin Group has worked with over 30,000 clients. Dr. Levin is one of the most sought-after educators in dentistry and is a leading authority on dental practice success and sustainable growth. Through extensive research and cutting-edge innovation, Dr. Levin is a recognized expert on propelling practices into the top 10%. He has authored over 65 books and over 4,000 articles on dental practice management and marketing. Dr. Levin has served on the editorial board of prominent dental publications and been named as one of the “Leaders in Dentistry” by Dentistry Today magazine for the last 16 years. He was recently named one of the “32 Most Influential People in Dentistry” by Incisal Edge magazine and voted Best Dental Consultant by the readers of Drbicuspid. com. He has been interviewed for the Wall Street Journal, New York Times, and Time magazine and is the creator of the Levin Group Tip of the Day which reaches over 30,000 dental professionals.
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