They’re Not Lazy - They’re Unled: Leading the Next Generation to Show Up Fully, Presented by: Tito Albino, MAADOM
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DISTINCTIONcast
Expert dental management knowledge from AADOM Distinction holders. Get "cut to the chase" content designed to provide immediate, impactful education, ideas, and support for dental managers and administrators.
Approved for .50 CEU, AADOM is an AGD Pace Approved Provider (can be used towards AADOM Designations)
Today’s workforce is more diverse than ever, spanning multiple generations with different communication styles, values, motivations, and expectations. Yet many leaders find themselves frustrated, labelling younger team members as disengaged, entitled, or lacking work ethics. What if the issue isn’t a lack of commitment—but a lack of leadership?
In this engaging and thought-provoking course, Tito Albino, MAADOM, shares practical leadership strategies designed to help dental leaders better understand, connect with, and inspire the next generation of team members. Drawing from personal experiences, leadership successes and failures, and real-world dental practice examples, attendees will learn how to move beyond assumptions and create environments where team members feel valued, empowered, and motivated to contribute at their highest level.
Participants will explore the impact of generational differences, communication gaps, accountability, coaching, culture-building, and emotional intelligence. This course challenges leaders to shift from managing behaviors to developing people, creating stronger teams, healthier workplace cultures, and more sustainable practice growth.
Attendees will leave with actionable tools to foster trust, increase engagement, improve retention, and lead with greater intention—helping every team member show up fully and perform at their best.
Learning Objectives:
- Understand the key characteristics and motivations of today’s multi-generational workforce.
- Identify leadership behaviors that unintentionally create disengagement and turnover.
- Develop communication and coaching techniques that build trust and accountability.
- Create a culture where team members feel seen, supported, and empowered to grow.
- Implement practical leadership strategies that improve engagement, performance, and retention.
Alnardo "Tito" Albino
Office Manager
Tito Albino’s journey is one of resilience, determination, and the relentless pursuit of excellence. Born and raised in Philadelphia, Pennsylvania, Tito overcame humble beginnings and early challenges with an unwavering drive to create a better future. Starting his career as a medical assistant, he soon discovered his passion for dentistry — a field where he could make a profound difference in patients’ lives. Over the past 16 years, Tito has gained experience across community health centers, corporate dentistry, university faculty practices, and private practices, mastering both clinical and administrative roles. His leadership skills and dedication to building strong, patient-centered teams propelled him from dental assistant to clinical coordinator and ultimately to office manager, where he thrives today.
In 2024, Tito was honored as the AADOM Office Manager of the Year and achieved his Mastership designation (MAADOM) — a testament to his influence and commitment to advancing the profession. Known for fostering positive team culture, streamlining systems, and championing professional growth, Tito continues to inspire others in the dental community. His story is a reminder that with hard work, passion, and perseverance, it’s possible to overcome obstacles, seize opportunities, and achieve extraordinary success.
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