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Unlock Growth by Leading with Loyalty, Presented by: Brad James

Unlock Growth by Leading with Loyalty, Presented by: Brad James

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Running a dental practice isn’t easy—especially with stagnant PPO reimbursements, rising costs, staffing challenges, and unpredictable patient volume. But savvy Office Managers are finding a way forward by making patient loyalty a key strategy for success. Discover how to take control of growth and profitability by prioritizing patient loyalty in your office.

Course Learning Objectives:

  • Discover the five drivers of patient loyalty
  • Evaluate your practice’s patient loyalty with a scorecard assessment
  • Understand how patient loyalty translates to increased performance and revenue
  • Learn how to use a membership to keep your schedules full with loyal and profitable cash-pay patients


Brad James

Director of SMB Markets

Kleer and Membersy

Brad James is an accomplished leader in the dental industry, serving as the director of SMB markets at Kleer and Membersy. Committed to making access to dental care both easy and profitable, Brad plays a pivotal role in empowering dental teams to implement strategies that unlock growth.

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Unlock Growth by Leading with Loyalty
Open to view video.  |  46 minutes
Open to view video.  |  46 minutes
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CE Certificate of Completion
Up to 1.00 credits available  |  Certificate available
Up to 1.00 credits available  |  Certificate available Download your continuing education certificate here.
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