What Your Numbers Are Trying to Tell You: Are You Listening? Presented by: Laci Phillips Newland
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Approved for 1.0 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)
Dental practices are full of activity, but activity alone does not guarantee growth, profitability, or stability. In this engaging course, Laci Phillips Newland helps doctors and teams understand what their numbers are really saying. Attendees will learn which key performance indicators matter most, how to identify the story behind the data, and how to use metrics to make smarter decisions in scheduling, collections, hygiene, treatment acceptance, patient flow, and profitability. This course turns confusing reports into practical leadership tools that drive clarity, accountability, and results.
Course Learning Objectives:
By the end of this course, participants will be able to:
- identify the core metrics that most directly affect practice health
- recognize patterns in practice data that signal opportunity or concern
- connect numbers to systems, team behaviors, and business outcomes
- use metrics to set realistic goals and measure progress
- create more accountability and alignment across the practice team
Laci Phillips Newland
ASCA Member
Laci discovered early that she loved speaking, entertaining, and creating connection with an audience. Today, she brings that same energy to the dental stage as a speaker, coach, and founding partner of Practice Dynamics. Laci began her journey in dentistry as a chairside assistant while working through college. As she moved from the clinical side into the business side of the practice, she gained hands-on insight into leadership, systems, communication, patient experience, and the numbers that drive success. That experience now fuels the practical education she shares with audiences across the country. Her programs are grounded in what she and her team actually coach practices on every day. Recognized as an influencer in the industry, Laci has been published in multiple dental publications and regularly collaborates on webinars, podcasts, workshops, and live events. Each time she takes the stage, her passion for dentistry, teams, and real-world growth comes to life through direct, actionable teaching.