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Why Dental Teams Fail...to Hear "Yes" More Often, Presented by: Steven J. Anderson

Why Dental Teams Fail...to Hear "Yes" More Often, Presented by: Steven J. Anderson

Approved for 1 CE towards AADOM Designations

As consumer preferences continue to change with the economy, discover the secrets of what patients want NOW that results in more case acceptance success. In this information-packed, results-oriented webinar, you’ll discover:

  • The magic word that will supercharge your case acceptance
  • What you are missing that patients are demanding
  • The myth that is derailing your case acceptance
  • The 3-step formula that will transform your case acceptance
  • What the doctor must say if you want to hear a “yes” from patients
  • What you are NOT saying that patients wish you would

Gather the entire team for an online learning experience that will transform the way you approach your patients for case acceptance success.

Course Learning Objectives:

  • Describe consumer preferences in today’s market
  • Recognize specific verbal skills for better patient communication
  • Identify specific doctor and team member responsibilities for higher levels of case acceptance

Steven J. Anderson

Founder

Total Patient Service Institute

Steven J. Anderson is the founder and president of the Total Patient Service Institute, which specializes in implementing the highest level of patient service and communication skills in dental practices.

Over the last twenty years, he has spoken at every major dental meeting in North America, conducted hundreds of seminars all over the English-speaking world, worked with thousands of dental practices to increase their productivity through patient communication, written over 100 articles for dental industry publications, authored 5 books, and produced dozens of audio and video learning programs.
He is the co-founder of the Crown Council, an association of leading dental practices committed to Creating a Culture of Success® in their practice. Through the Crown Council, he co-founded the Smiles for Life Foundation, which has raised nearly $50 million dollars

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Why Dental Teams Fail...to Hear "Yes" More Often
Open to view video.  |  62 minutes
Open to view video.  |  62 minutes
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Up to 1.00 credits available  |  Certificate available
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