Why Dental Teams Fail...to Hear "Yes" More Often, Presented by: Steven J. Anderson
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Approved for 1 CE towards AADOM Designations
As consumer preferences continue to change with the economy, discover the secrets of what patients want NOW that results in more case acceptance success. In this information-packed, results-oriented webinar, you’ll discover:
- The magic word that will supercharge your case acceptance
- What you are missing that patients are demanding
- The myth that is derailing your case acceptance
- The 3-step formula that will transform your case acceptance
- What the doctor must say if you want to hear a “yes” from patients
- What you are NOT saying that patients wish you would
Gather the entire team for an online learning experience that will transform the way you approach your patients for case acceptance success.
Course Learning Objectives:
- Describe consumer preferences in today’s market
- Recognize specific verbal skills for better patient communication
- Identify specific doctor and team member responsibilities for higher levels of case acceptance
Steven J. Anderson
Steven J. Anderson has worked with professionals around the world to transform their practices, businesses, and their teams to “Top 10% Performance” status with innovative patient service systems that make it easier for patients to say “yes” to treatment. He has worked with some of the biggest names in dentistry to build their practices. His systems transform practices and the people in them.
Steven has been named “Dental Businessman of the Year” by Excellence in Dentistry. He is a founder of the Total Patient Service Institute (www.TotalPatientService.com), Crown Council (www.CrownCouncil.com), the Smiles for Life Foundation (www.SmilesForLife.org) that has raised nearly $50 million dollars for dental and children’s charitable projects around the world.
He is the author of numerous articles and books including: The Culture of Success – 10 Natural Laws for Creating the Place Where Everyone Wants to Work,
He is one of the most prolific entrepreneurs, authors, philanthropists, and presenters in dentistry.