Why Your Phone Stopped Ringing: The New Reality of How Patients Find Dentists and How to Adapt, Presented by: Patrick McDonald
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Approved for .5 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)
What happens before a patient ever calls your practice now matters more than the call itself. This strategy-focused course explores how AI-powered search tools like ChatGPT and Google’s AI are changing the way patients find dental practices—and why many offices are seeing a decline in new patient calls as a result.
You’ll learn what has shifted in patient behavior, how AI determines which practices to recommend, and what solo and independent practices can do right now to stay visible without overhauling their website or increasing ad spend.
Through real-world search trends, practical examples, and actionable strategies, you’ll gain the tools to adapt to the new reality of patient acquisition and position your practice where today’s patients are actually looking.
Course Learning Objectives:
- Understand how AI-powered search is changing the way patients find and choose dental practices
- Identify the key factors AI tools use when recommending dentists by name
- Implement practical strategies to increase practice visibility and attract high-intent patients without increasing marketing spend
Patrick McDonald
Head of Strategic Growth
RAMP Results
Patrick McDonald is the Head of Strategic Growth at RAMP, where he helps dental practices drive new patient growth, increase production, and adapt to the rapidly changing way patients discover and choose providers.
Known for his highly practical and informative approach, Patrick has built a reputation for simplifying complex marketing and growth strategies into clear, actionable systems that practices can actually implement. His focus is centered on helping dentists create measurable growth through stronger visibility, better patient opportunities, and smarter long-term positioning in an increasingly competitive market.
Patrick works with practices across the country and regularly speaks on topics related to patient acquisition, practice growth, and the future of digital visibility in dentistry. Attendees often describe his presentations as direct, insightful, and packed with real-world strategies they can immediately apply to their own practice growth efforts.
Outside of work, Patrick is a former U.S. Marine, husband, father of five, and longtime baseball coach, bringing leadership, discipline, and energy into everything he does.