Will My Insurance Cover This?, Presented by Steven J. Anderson
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Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)
This course equips dental professionals with strategies to address patient concerns about insurance coverage effectively. Attendees will learn how to communicate clearly, reframe patient expectations, and utilize AI tools to streamline insurance processes. With insights into common pitfalls and practical solutions, the course aims to enhance patient satisfaction, boost productivity, and maximize practice profits.
Course Learning Objectives:
- Identify and avoid the seven critical phrases that undermine patient confidence in insurance discussions
- Utilize AI-driven tools to streamline insurance inquiries, maximize savings, and improve communication
- Implement practical strategies to overcome common insurance objections and maintain productivity despite reimbursement challenges
Steven J. Anderson
Founder
Total Patient Service Institute
Steven J. Anderson is the founder and president of the Total Patient Service Institute, which specializes in implementing the highest level of patient service and communication skills in dental practices.
Over the last twenty years, he has spoken at every major dental meeting in North America, conducted hundreds of seminars all over the English-speaking world, worked with thousands of dental practices to increase their productivity through patient communication, written over 100 articles for dental industry publications, authored 5 books, and produced dozens of audio and video learning programs.
He is the co-founder of the Crown Council, an association of leading dental practices committed to Creating a Culture of Success® in their practice. Through the Crown Council, he co-founded the Smiles for Life Foundation, which has raised nearly $50 million dollars
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