Winning Case Acceptance Methodology, Presented by: Sophia Dunkley

Approved for 1.0 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Every treatment plan represents an opportunity to improve a patient's oral health and quality of life, yet even the best clinical recommendations require effective communication to achieve patient acceptance. 

This course introduces The Winning Case Acceptance Methodology, a practical framework designed to help dental professionals strengthen patient communication, build trust, navigate financial conversations with confidence, and guide patients toward informed treatment decisions.

Participants will explore advanced verbal skills, patient-centered treatment presentation strategies, third-party financing conversations, and the GPS to YES™ methodology to create a consistent and effective case acceptance process that benefits both patients and practice growth.  

Course Learning Objectives:

Upon completion of this course, participants will be able to:

• Demonstrate effective verbal communication techniques that build trust, strengthen patient relationships, and improve treatment acceptance. 
• Apply patient-centered treatment presentation and financial coordination strategies that reduce barriers to care and increase patient confidence.
• Utilize the GPS to YES™ methodology to guide patients through treatment discussions, address objections, and create a consistent case acceptance process. 
• Implement practical follow-up and closing strategies that improve case acceptance while enhancing the overall patient experience.