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Insurance Conversations - Insurance Essentials Curriculum

Insurance Conversations - Insurance Essentials Curriculum


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Module 3: Insurance Conversations

INCLUDES: Words Matter: Phrases to Avoid, Verbal Basics for Your Team, Permier or Preferred: Plan Differences, Why Don’t Your Take my Insurance or Know My Benefits? How Much DOes My Insurance Cover? Per-Treatment Estimates, Team Meeting: Hypothetical Situations in Your Office.

Teresa Duncan, MS, FAADOM

Odyssey Management

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Patient Conversations. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guide™. Her podcasts “Nobody Told Me That!” and “Chew on This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.

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Insurance Conversations - Insurance Essentials Curriculum
Open to view video.  |  53 minutes
Open to view video.  |  53 minutes Insurance Conversations - Insurance Essentials Curriculum
Quiz - Monitoring Insurance Impact - Insurance Essentials Curriculum
7 Questions  |  3 attempts  |  7/9 points to pass
7 Questions  |  3 attempts  |  7/9 points to pass Complete this quiz to progress to next module.