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Leadership Unlocked: KPIs - Laura Nelson

Leadership Unlocked: KPIs - Laura Nelson

Only available as part of a package

This course helps dental leaders make sense of their numbers and turn them into meaningful action. Participants will learn how to track the right KPIs, connect them to team behavior, and lead with clarity—without falling into micromanagement or overwhelm.

Learning Objectives:

  • Understand which KPIs matter most and why
  • Link key metrics to specific stages of the dental business cycle
  • Interpret data to uncover performance gaps and opportunities
  • Lead data-driven team conversations that drive accountability and results

Approved for .5 CEU, AADOM is an AGD Pace Approved Provider (can be used towards AADOM Distinctions)

Laura Nelson, FAADOM

Laura Nelson is the award-winning, internationally renowned founder of Front Office Rocks™, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.

With her interactive and innovative approach as the leader in Dental Front Office Solutions and Training, Laura has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring. An accomplished recruiting & management coach and highly renowned keynote speaker, she is the best-selling author of Step Away from the Drill, a book that has helped dentists understand & embrace the business side of dentistry.

Laura received her undergraduate degree from Eastern Michigan University in Human Resources and her master’s degree in organizational development from John Hopkins University focusing on leadership development and success. Laura is a member of the National Speakers Association, The Speaking Consulting Network, the Academy of Dental Management Consultants, and a fellow of the American Association of Dental Office Management.

Laura is the recipient of public speaking awards from The Speaking Consulting Network and Dentistry's Got Talent. She has also been recognized as one of Dental Products Report’s Top 25 Women in Dentistry. 

Laura lives in Coronado, CA with her amazing husband, Chris. She enjoys traveling & exploring new destinations, fitness activities including Spartan races and also enjoys biking.

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Leadership Unlocked - KPIs
Open to view video.  |  23 minutes
Open to view video.  |  23 minutes
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Leadership Unlocked: KPIs Quiz
10 Questions  |  3 attempts  |  9/10 points to pass
10 Questions  |  3 attempts  |  9/10 points to pass Please complete this post-module quiz to obtain CE credit.
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Give Us Your Feedback Survey
8 Questions
8 Questions Please make sure to complete the survey once you have finished watching the webinar for your certificate of completion and CEU in your profile.
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CE Certificate of Completion
Up to 0.50 credits available  |  Certificate available
Up to 0.50 credits available  |  Certificate available Download your continuing education certificate here.
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