Leadership Unlocked: Productive Scheduling - Laura Nelson
This course teaches dental leaders how to diagnose, repair, and optimize scheduling systems that actually work in real life—not just on paper—by addressing workflow inefficiencies, team communication, patient behavior, and system breakdowns
Learning Objectives:
- Identify the root causes of broken or inefficient schedules using real data.
- Analyze scheduling trends and productivity metrics to spot key patterns.
- Apply block scheduling strategies and time studies to improve daily flow.
- Align clinical and front office teams around shared scheduling priorities.
- Create and implement a scheduling policy that the entire team follows.
Approved for .5 CEU, AADOM is an AGD Pace Approved Provider (can be used towards AADOM Distinctions)
Laura Nelson, FAADOM
Laura Nelson is the award-winning, internationally renowned founder of Front Office Rocks™, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.
With her interactive and innovative approach as the leader in Dental Front Office Solutions and Training, Laura has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring. An accomplished recruiting & management coach and highly renowned keynote speaker, she is the best-selling author of Step Away from the Drill, a book that has helped dentists understand & embrace the business side of dentistry.
Laura received her undergraduate degree from Eastern Michigan University in Human Resources and her master’s degree in organizational development from John Hopkins University focusing on leadership development and success. Laura is a member of the National Speakers Association, The Speaking Consulting Network, the Academy of Dental Management Consultants, and a fellow of the American Association of Dental Office Management.
Laura is the recipient of public speaking awards from The Speaking Consulting Network and Dentistry's Got Talent. She has also been recognized as one of Dental Products Report’s Top 25 Women in Dentistry.
Laura lives in Coronado, CA with her amazing husband, Chris. She enjoys traveling & exploring new destinations, fitness activities including Spartan races and also enjoys biking.