Ringing in Success: Harnessing the Power of the Phone with Confident Communication Skills
In this course, we not only master the art of clear and compelling verbal communication but also delve into texting etiquette specific to dental practices. Elevate your skills and stand out from the competition as you learn to build lasting relationships with patients through impactful phone interactions.
Dana Watson, FAADOM
Dana Speaks Dental
Dana was named winner of SCN’s Spotlight on Speaking 2019 and is a Fellow of AADOM, the American Academy of Office Management. Dana is also a member of the Academy of Dental Managers & Consultants. Dana is a speaker, teacher, coach, and team trainer for leadership and communication in the dental practice. She is a certified trainer for the Five Voices of Leadership. Dana enjoys teaching foundations of excellence for the dental team and also enjoys building leaders and liaisons within the dental practice. Dana is also an active practice manager of a dental practice in her hometown of Nashville, Tennessee.
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