The Anatomy of a New Patient Call, Presented by: Linda O'Grady

Through years of working with clients, Linda became acutely aware of the need to help dentists obtain a “Fair Market Value” valuation for their practice, whether they want to purchase or sell a practice, add an associate or partner, or experience a change in marital status. After several courses in practice valuation, she settled on a process that evaluated all aspects of the practice, not just a basic formula. With her background in managing practices and evaluating their financials, she could add another level of expertise to the valuation of dental practices. She chose not to be a broker in order to offer a non-biased valuation.

Her career in dentistry began in 1968 with experience in BOTH the clinical and business aspects of the industry. Working as a Registered Dental Assistant and moving into office management inspired the opening of Practice Management Company in 1983.

In 1990, she co-founded Advanced Hygiene Concepts, the recognized leader in teaching and implementing advanced skills that produce beautiful, healthy tissue—the foundation for exquisite restorative dentistry. The results: A significant increase in profitability; a cohesive team approach to hygiene; and consistently superior clinical results.

In 2004, she co-founded Sunrise Dental Solutions, a company dedicated to providing dental practices with training in methods to improve the overall profitability and growth of the practice, while reducing stress. She has helped hundreds of Dentists across the United States and Canada improve the profitability and organization of their practices. She retired in 2018 from SDS.

At the time of her death, Linda O’Grady was a member of the Crown Council, was a co-developer of the hygiene protocol for DOCS, formerly on the faculty of PAC~Live, co-developed the laser protocol in hygiene in 1993, and was a writer and lecturer.