Module 2: The Effective Insurance Coordinator
INCLUDES: The Master File, Common Clauses, Entering Payments, Secondary Insurance and Process, Which Procedures Require Documentation, Narratives and Appeals, Narratives that Work, Alternate Benefit Request, Denials, Splitting Claims for Appeals, Pre-Treatment Estimates, Case Presentations.
Teresa Duncan, MS, FAADOM
Odyssey Management
With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Patient Conversations. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guide™. Her podcasts “Nobody Told Me That!” and “Chew on This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.