Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

This webinar will cover what every dental manager needs to know about ensuring their practice PCI maintains compliance after 4.0 rolls out in March 2025; plus, how to stay liability-free, and adherent to HIPAA security standards. This is especially important now, as PCI fines skyrocket, to ensure your office is protected from a financially debilitating data breach. And unlike businesses outside of medicine, you need to adhere to both PCI and HIPAA requirements.

Course Learning Objectives:

• Understand PCI (payment card industry) compliance
• Examine where PCI overlaps—and differs—from the HIPAA Security Rule
• Review the new requirements under PCI DSS 4.0
• Discuss how to ensure compliance and check your practice’s current status
• Assess your practice’s liability and what to ask your IT providers

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

It's time to equip your practice with the knowledge and tools necessary to navigate the intricate terrain of HIPAA and OSHA compliance. We invite you to join this insightful session to learn about the complex regulatory landscape and strategic tactics that will set you on the path to ultimate compliance success. Don't miss out on tips to help future-proof your practice and stay ahead of the curve on compliance best practices.

Learning Objectives:

• Gain insights into evolving cyber threats and ransomware attacks 
• Learn 10 essential tips to ensure the security of your practice data
• Stay informed about enforcement trends for HIPAA

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

This course equips dental professionals with strategies to address patient concerns about insurance coverage effectively. Attendees will learn how to communicate clearly, reframe patient expectations, and utilize AI tools to streamline insurance processes. With insights into common pitfalls and practical solutions, the course aims to enhance patient satisfaction, boost productivity, and maximize practice profits.

Course Learning Objectives:

• Identify and avoid the seven critical phrases that undermine patient confidence in insurance discussions
• Utilize AI-driven tools to streamline insurance inquiries, maximize savings, and improve communication
• Implement practical strategies to overcome common insurance objections and maintain productivity despite reimbursement challenges

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

This presentation will share with you insights and strategies to be a leader in your office. Clarity, energy, productivity, and influence are some of the strategies we discuss. 

You will learn how to set expectations with your doctor and your team, increase team engagement and KPI, serve the patients, and become irreplaceable in your office. You will walk away feeling ambitious and empowered! 

Approved for 1 CEU, AADOM is and AGD PACE Approved Provider (can be used towards AADOM Designations).

This webinar delves into how AI can empower office managers and dental teams to optimize daily workflows, reduce repetitive tasks, and reclaim valuable time. Learn how to seamlessly integrate AI into your practice to improve efficiency, enhance patient care, and resolve key challenges such as insurance verification, schedule management, and team retention.

Course Learning Objectives:

• Streamlining Repetitive Tasks
  • Automate insurance verification and resolution for faster processing
  • Simplify daily administrative tasks to keep schedules full and on track
  • Free up time for patient-focused activities, improving care and service quality
• Enhancing Workflow Efficiency
  • Leverage AI tools to reduce administrative burdens and minimize errors
  • Optimize resource allocation to ensure a smoother, more productive practice
• Improving Patient Interactions
  • Use AI-generated insights to personalize treatment presentations effectively
  • Enhance patient communication to boost engagement and treatment acceptance rates
• Optimizing Team Collaboration
  • Streamline communication during morning huddles to align the team on priorities
  • Focus staff on high-value tasks, supporting retention through reduced stress and clarity in roles
  • Strengthen teamwork with tools designed to achieve daily production goals
• This session offers actionable strategies for utilizing AI to elevate practice management, ensure smooth operations, and deliver exceptional patient experiences.

DISTINCTIONcast

Expert dental management knowledge from AADOM Distinction holders.  30 minutes of "cut to the chase" content for immediate and impactful education, ideas, and support for dental managers and administrators.

Approved for .5 CEU, AADOM is an AGD Pace Approved Provider (can be used towards AADOM Designations)

Explore how virtual assistants can transform dental office operations by alleviating common front office challenges, enhancing workflow efficiency, and improving patient satisfaction. This course provides actionable insights into identifying the right tasks to delegate, ensuring seamless implementation, and maximizing the benefits of virtual team members for your practice. 

Learning Objectives:

• Understand the Role and Benefits of Virtual Assistants - Identify common pain points in dental office workflows and recognize how virtual assistants can improve efficiency, reduce costs, and enhance patient experiences
• Assess Readiness for Integrating Virtual Support - Evaluate the indicators of readiness for virtual assistants, define tasks suitable for delegation, and determine the systems and processes necessary for a successful integration
• Develop Strategies for Onboarding and Measuring Success - Gain insights into creating effective onboarding processes, building trust and communication with virtual assistants, and measuring the success of their impact on practice operations

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Attendees must hold a current FAADOM or MAADOM Designation.   This session satisfies the requirement of attendance at one DPLN meeting.

Are you ready to take your dental practice to the next level? Join us for an interactive webinar explicitly tailored for dental office managers who want to lead the charge in care convergence—the integration of medical and dental care.

Discover how the latest advancements in technology and personalized care are reshaping the dental industry. Learn practical strategies to incorporate systemic health assessments into routine visits, such as using chairside tests for C-reactive protein (CRP) and HbA1c levels to identify broader health risks like cardiovascular disease and diabetes. Understand the principles of care convergence to improve patient outcomes, enhance practice workflows, and open new revenue streams on both the medical and dental side without significant additional investments.

This isn’t just about better health outcomes—it’s about boosting your practice’s competitive edge with differentiated services. You'll walk away with actionable insights, ready-to-use tools, and inspiration to create a patient-first approach that sets your practice apart.

The course is taught by Mariya Filipova, a healthcare executive and oral systemic health investor who has been investing in and deploying solutions that make care convergence the default for dental practices.

This is your chance to redefine your role, elevate your practice, and contribute to the future of care. Join us!

Course Learning Objectives:

• Understand and apply the Concept of Care Convergence in integrating medical and dental care.
• Identify Key Opportunities for Integration: Recognize practical ways to incorporate systemic health assessments, such as chairside tests for CRP, glucose, and HbA1c, into routine dental visits.
• Explore Benefits for Patients and Practices: Evaluate how care convergence enhances patient care, creates new revenue streams, and differentiates a practice in a competitive market.
• Develop Strategies for Implementation: Apply actionable steps to incorporate multidisciplinary collaboration and information-sharing workflows into their dental practice.
• Enhance Leadership Skills in Driving Innovation: Empower dental office managers to lead their teams in adopting care convergence models that align with outcomes-based care trends.
• Leverage Validated Existing Technologies and Solutions: Utilize current tools and technologies to seamlessly integrate care convergence without significant additional investments.

Choose from a variety of sessions exclusively for our AADOM designation holders, FAADOM's and MAADOM's. Completion of these sessions meets requirements for MAADOM induction. One continuing education credit will be applied to your AADOM member profile upon completion of each webinar and a certificate of attendance will be emailed to you.  Please make sure to complete the feedback survey after each session.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Office managers are at the forefront of navigating change and driving practice success amid constant shifts in the dental industry. This webinar explores key insights from the 2025 Dental Industry Report: Powerful Trends Shaping the Dental Industry, providing dental office managers with the tools to address modern challenges and embrace new opportunities. Discover how to streamline workflows, enhance the patient experience, and stay ahead of rising operational demands. From leveraging advanced technology to improving team productivity, this session will empower office managers to lead their practices into a brighter, more efficient future.

Course Learning Objectives:

• Overcome Staffing Challenges: Learn how to identify operational bottlenecks and implement tools that lighten the load for your team, enabling your office to do more with fewer resources by cutting out your "busy work".
• Control Rising Costs: Discover how new patient management systems and AI-driven innovations can simplify scheduling, billing, and communication—saving both time and money while reducing stress for your team and enhancing your patients' experience.
• Stay Secure and Efficient: Explore easy-to-apply strategies to protect your office’s data and systems from cybersecurity risks while ensuring smooth operations.

DISTINCTIONcast

Expert dental management knowledge from AADOM Distinction holders.  30 minutes of "cut to the chase" content for immediate and impactful education, ideas, and support for dental managers and administrators.

Approved for .5 CEU, AADOM is an AGD Pace Approved Provider (can be used towards AADOM Designations)

Join Nicole as she dives deep into the art of time management, especially when juggling the multitude of responsibilities that come with being an Office Manager. The demands of an office manager seem endless, and it can often feel like there’s just not enough time in the day to complete everything. However, Nicole will share strategies to manage your time more effectively while also empowering your team to thrive and grow. This podcast will cover: 

• Delegation and Team Strengths – Learn how to identify your team's strengths and how leveraging them can make all the difference in getting tasks done efficiently. 
• Prioritizing Your Tasks – Discover practical tools to help you assess which tasks should take precedence and how to stay on top of deadlines. 
• Building a Supportive Team Environment – Understand the importance of creating an atmosphere where your team members feel supported, valued, and ready to take on responsibility. 

Through Nicole’s approach, you’ll gain a fresh perspective on how to divide your time and responsibilities between what truly matters and what can be delegated. The key to handling it all lies in trusting your team, focusing on your priorities, and learning how to ask for help when needed. Tune in for actionable advice that will not only help you manage everything on your plate but also foster a more collaborative and efficient work environment.