Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Get ready to discover what happens when the unstoppable duo—dentist and office manager—join forces to ignite practice growth and inspire team excellence. In this lively, interactive session, you’ll learn high-impact communication tactics, visionary leadership approaches, and next-level strategies to harmonize clinical expertise and administrative savvy. Walk away with the tools and insights to reshape your practice culture, elevate patient experiences, and supercharge productivity—proving that when the front and back office unite, the possibilities are limitless.

Course Learning Objectives:

• Strengthen Collaboration - Identify and implement high-impact communication tactics that foster seamless teamwork between clinical and administrative roles.
• Elevate Leadership - Apply visionary leadership approaches that unite the dentist and office manager, creating an inspiring, goal-driven environment.
• Boost Practice Culture - Utilize proven strategies to reshape and energize the practice culture, encouraging engagement, loyalty, and excellence across the team.
• Enhance Patient Experience - Develop tactics for delivering consistently exceptional patient care by synchronizing front-office processes with clinical expertise.
• Maximize Productivity - Employ innovative tools and frameworks to streamline operations, optimize workflows, and propel practice growth.

DISTINCTIONcast

Expert dental management knowledge from AADOM Distinction holders.  30 minutes of "cut to the chase" content for immediate and impactful education, ideas, and support for dental managers and administrators.

Approved for .5 CEU, AADOM is an AGD Pace Approved Provider (can be used towards AADOM Designations)

Is your schedule running you instead of the other way around? Join us for a free, live-streamed webinar with Ashley Sempf, MAADOM, and discover a proven system to regain control of your time, your patient flow, and your front desk communication.

In this session, you’ll learn how to:

• Streamline your recall and treatment plan systems
• Master patient phone calls with confidence and professionalism
• Implement Rock Block scheduling to boost efficiency and reduce stress

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

In this dynamic webinar, you'll discover how to elevate your routine monthly meetings into impactful quarterly retreats that foster leadership development and drive meaningful progress for your team. By applying F.L.I.P. – Fueling Leadership, Inspiring Progress – and harnessing the power of edutainment, you’ll discover how to create meetings that not only engage but inspire across all generations. 

Whether you're addressing leadership challenges, boosting team engagement, or bridging the generational gap in your practice, this webinar provides practical tools, strategies, and ideas to make your meetings fun, memorable, and results-driven.

Key Takeaways:

1. Ignite Leadership through Edutainment Learn how to address leadership challenges in your practice by using interactive methods that inspire your team to take ownership, overcome obstacles, and drive success across all generations.
2. Boost Engagement and Bridge the Generational Gap Discover how to create a collaborative, cross-generational team environment using edutainment to increase engagement, morale, and retention, while tackling generational differences head-on.
3. Foster Team Collaboration Use themed retreats, storytelling, and team-building activities to foster collaboration, strengthen team bonds, and boost productivity by addressing common pain points in your practice.
4. Design High-Energy Meetings Gain practical strategies to design meeting agendas that blend leadership development, team-building activities, and interactive learning to maintain energy and focus on progress.
5. Actionable Tools for Immediate Implementation Walk away with real-life examples and actionable tips you can immediately apply to your meetings, from interactive games to leadership storytelling techniques.

Action Items:

1. Create a High-Energy Agenda Plan a meeting that combines education, entertainment, and team-building activities, featuring inspiring guest speakers, to ignite passion, foster collaboration, and drive progress across all generations.
2. Design Your Next Meeting with Edutainment Elements Incorporate an interactive game or activity into your agenda that encourages participation from all generations, keeping your team engaged and making learning fun for everyone!
3. Set Clear Leadership Goals Identify solutions for practice challenges, bridge the generational gap, and enhance communication and collaboration through targeted leadership goals and team-building activities.

If you're ready to break free from traditional, uninspiring meetings and bridge the generational gap in your practice, this webinar will show you how to Flip the Script and elevate your leadership and team performance. With F.L.I.P., you’ll turn routine meetings into exciting, productive experiences that fuel growth, collaboration, and success!

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Supporting neurodiverse and sensitive patients requires additional time, techniques, and documentation—but are you capturing the full value of these services? This session is designed for dental office managers, practice owners, and front office teams to uncover the most underutilized billing opportunities in neurodiverse patient care.

Learn how to: 

• Bill for behavioral management techniques (D9920) to ensure proper reimbursement for extra time and effort.
• Utilize desensitization visits (D9997) to improve patient experience while securing payment.
• Navigate insurance policies for sedation, general anesthesia, and additional time-based coding to prevent lost revenue.

Take the guesswork out of coding and ensure your practice is fairly compensated while providing the best possible care for neurodiverse patients!

 Course Learning Objectives:

• Accurately document and bill for behavioral management techniques (D9920) to support neurodiverse patients while ensuring reimbursement.
• Leverage desensitization visits (D9997) effectively to help patients acclimate to the dental office and reduce anxiety while ensuring these visits are appropriately billed.
• Navigate insurance coverage for sedation, general anesthesia, and extended time-based charges to avoid denied claims and lost revenue.

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

Running a dental practice isn’t easy—especially with stagnant PPO reimbursements, rising costs, staffing challenges, and unpredictable patient volume. But savvy Office Managers are finding a way forward by making patient loyalty a key strategy for success. Discover how to take control of growth and profitability by prioritizing patient loyalty in your office.

Course Learning Objectives:

• Discover the five drivers of patient loyalty
• Evaluate your practice’s patient loyalty with a scorecard assessment
• Understand how patient loyalty translates to increased performance and revenue
• Learn how to use a membership to keep your schedules full with loyal and profitable cash-pay patients

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

The hygiene department is a powerhouse within your practice, but many dental office managers struggle to fully unlock its potential. Now is the time to take control and transform your hygiene systems into a driving force for improved patient care and increased profitability.  

This course, tailored specifically for dental office managers, offers actionable steps to optimize the performance of your hygiene department. Tiffany Wuebben, RDH, shares proven strategies to align the hygiene team's operations with your practice’s mission and goals. Gain insight into strategies to maximize patient retention, build capacity, and streamline care protocols that lead to exceptional clinical outcomes. 

You will learn how to enhance patient-practice relationships through effective communication, proactive scheduling methods, and team alignment. Explore ways to leverage hygiene metrics to track performance, increase case acceptance, and improve overall practice profitability. By the end of this course, you’ll have the tools and insights to develop a high-performing hygiene department that contributes to both patient wellness and long-term financial success.

Learning Objectives:

• Understand how to position the hygiene department as a key profit center within the practice to support patient care and drive growth. 
• Learn actionable strategies to achieve a hygiene schedule with consistent patient retention, including 100% reappointment and effective recall systems. 
• Discover techniques for dental office managers to foster collaboration between providers, hygienists, and patients, creating seamless care protocols that lead to better outcomes. 
• Identify essential hygiene performance metrics and how to use them to make data-driven decisions that increase both care quality and operational efficiency. 
• Explore valuable adjunctive hygiene services that not only improve patient care but also significantly enhance the profitability of the hygiene department. 

DISTINCTIONcast

Expert dental management knowledge from AADOM Distinction holders.  30 minutes of "cut to the chase" content for immediate and impactful education, ideas, and support for dental managers and administrators.

Approved for .5 CEU, AADOM is an AGD Pace Approved Provider (can be used towards AADOM Designations)

Elevate your dental practice with our dynamic course on utilizing and implementing an Expanded Function Dental Assistant (EFDA). As the dental landscape evolves, integrating an EFDA can significantly enhance patient care, improve workflow efficiency, and optimize team performance. This course provides dental professionals with essential knowledge and practical strategies for effectively incorporating EFDAs into their practices. Through hands-on training, collaborative discussions, and real-life scenarios, you'll gain the tools necessary to maximize the potential of your EFDA, ensuring a seamless transition that benefits both your team and your patients. 

Key Objectives for Implementing & Utilizing an EFDA in a Dental Practice: 

• Maximize Revenue Through Expanded Services: Understand how to effectively leverage the expanded skill set of EFDAs to offer additional services, thereby increasing production numbers and enhancing overall profitability. 
• Optimize Dental Coding and Billing Practices: Learn to accurately code procedures performed by EFDAs, ensuring proper billing and reimbursement while minimizing errors that could lead to revenue loss. 
• Implement Scheduling Structures: Develop a comprehensive scheduling structure that recognizes the contributions of EFDAs, promoting procedure timing, likes/dislikes of providers, recognizing strengths & weaknesses for the daily office workflow, ensuring a seamless productive day that keeps the team morale up.  

By focusing on these objectives, your practice can enhance profitability and improve operational efficiency 

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

This webinar will cover what every dental manager needs to know about ensuring their practice PCI maintains compliance after 4.0 rolls out in March 2025; plus, how to stay liability-free, and adherent to HIPAA security standards. This is especially important now, as PCI fines skyrocket, to ensure your office is protected from a financially debilitating data breach. And unlike businesses outside of medicine, you need to adhere to both PCI and HIPAA requirements.

Course Learning Objectives:

• Understand PCI (payment card industry) compliance
• Examine where PCI overlaps—and differs—from the HIPAA Security Rule
• Review the new requirements under PCI DSS 4.0
• Discuss how to ensure compliance and check your practice’s current status
• Assess your practice’s liability and what to ask your IT providers

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

This course equips dental professionals with strategies to address patient concerns about insurance coverage effectively. Attendees will learn how to communicate clearly, reframe patient expectations, and utilize AI tools to streamline insurance processes. With insights into common pitfalls and practical solutions, the course aims to enhance patient satisfaction, boost productivity, and maximize practice profits.

Course Learning Objectives:

• Identify and avoid the seven critical phrases that undermine patient confidence in insurance discussions
• Utilize AI-driven tools to streamline insurance inquiries, maximize savings, and improve communication
• Implement practical strategies to overcome common insurance objections and maintain productivity despite reimbursement challenges

Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

This presentation will share with you insights and strategies to be a leader in your office. Clarity, energy, productivity, and influence are some of the strategies we discuss. 

You will learn how to set expectations with your doctor and your team, increase team engagement and KPI, serve the patients, and become irreplaceable in your office. You will walk away feeling ambitious and empowered!